Your Corporate Culture Determines Your Customer Service and thus, Your Success
Presented by: Danny O'Malia - Indy's Trusted Servant
This presentation begins with an explanation of what corporate culture is and looks at some great culture statements, including O'Malia Food Markets, Nordstrom, Chick-fil-A and Ossip Optometry.
Mr. O'Malia discusses WHAT IS A CUSTOMER / WHAT A CUSTOMER IS NOT. In life and in business, FAILURE IS ONLY FAILURE IF YOU FAIL TO LEARN FROM IT.